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Requirements & limits
Supported file formats, service-plan quotas and the technical limits worth knowing.
A quick reference for the numbers and constraints you will meet using Store Directory.
File formats
| Format | Notes |
|---|---|
| CSV | Must have two coordinate columns. Save as UTF-8 |
| Shapefile | Zip the whole set (.shp, .shx, .dbf, .prj) into one .zip |
| GeoJSON · KML · GPKG · GML | Upload directly, coordinates already inside |
| Google Sheet | Paste the link, no file needed. The sheet must be shared with the service account as Viewer |
Details: Preparing your data · Uploading files.
Service-plan quotas
Your account's plan limits four things:
| Quota | What happens at the limit |
|---|---|
| Number of maps | You cannot create more; the system shows a plan comparison and invites an upgrade |
| Published maps | You cannot publish more, though you can still create drafts |
| Users | You cannot add new members |
| Data points | You cannot upload more data |
There is no limit on datasets
The plan does not cap the number of datasets. If the Datasets page shows only 10 rows, that is pagination at 10 files per page, not a quota.
Storage
- The quota belongs to the whole account, not to individuals — everyone draws from one pool.
- The total is the sum of each member's individual quota (200MB per person by default).
- When it is full, every member is blocked from uploading, not just whoever filled it.
- The Storage card turns amber at 75% and red at 90%.
See who is taking the most under System overview.
Analytics limits
| Where | Limit |
|---|---|
| Time resolution | Daily at finest — there is no hourly report |
| Data latency | Roughly 15 minutes between update batches |
| Day boundary | Universal time (UTC) — in Vietnamese time, 07:00 today to 07:00 tomorrow |
| Monitoring grid | Up to 300 busiest stores |
| Explore table | Fetches 5 / 10 / 20 rows as selected, not the whole chain |
| Activity log CSV export | Up to 5,000 rows per export |
| Ranking by direction rate | Skips stores with fewer than 20 views |
Details: What the metrics mean.
What the system does not have
Listed so you do not go looking:
- Peak hours within a day.
- Phone calls to stores.
- Conversion rate and actual visits.
- Analysis by category or product line.
- Setting a default centre point and zoom level per map.
- Choosing a template for the public map.
- Editing your personal profile inside Store Directory — it syncs from your VietMap account.
Access rights
- The Analytics section requires the dashboard view permission.
- Reports and the Activity log additionally depend on whether your plan includes them. Without it, the corresponding entry does not appear in the navigation bar.
See also: FAQ · Tips & best practices